1. Who We Are

This website is owned and operated by Leeloo Dolls Ltd. (“we”, “us”, “our”). These Website Terms of Use govern your use of our website. If you purchase goods from us, the Sale of Goods Terms & Conditions and other policies will also apply.

2. Acceptance of These Terms

By accessing or using our website, you agree to these Website Terms of Use. If you do not agree, you must not use our website.

3. Age Restriction

This website contains adult-oriented content and products. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use this website. By using the website, you confirm you meet this requirement.

4. Privacy & Cookies

We process personal data in accordance with our Privacy & Cookies Policy. Please keep your account details secure and ensure the information you provide is accurate and up to date.

5. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect unauthorised access, contact us immediately.

6. Website Availability

We aim to keep our website available and functioning smoothly, but we do not guarantee uninterrupted access. We may suspend, withdraw, or restrict the availability of all or any part of the website for business or operational reasons.

To the extent permitted by law, we are not liable for losses arising from temporary unavailability, downtime, maintenance, or technical issues.

7. Website Content & Accuracy

Content on this website is provided for general information. We take reasonable care to ensure information is accurate, but we do not guarantee that content is complete, current, or error-free at all times.

Product images are illustrative. Colours and appearance may vary due to lighting, photography, and screen settings. Please refer to product descriptions and any factory photos (where applicable) for final confirmation.

8. Pricing & Technical Errors

If a product is displayed with an incorrect price due to an error or technical issue, we reserve the right to correct the price and to refuse or cancel orders placed at the incorrect price.

9. Acceptable Use

You must not use our website:

• in any way that is unlawful, fraudulent, or harmful;
• to attempt to gain unauthorised access to systems, accounts, or data;
• to interfere with or disrupt the website, servers, networks, or security features;
• to introduce viruses, malware, spyware, or any other harmful code or material;
• to scrape, harvest, or collect data (including personal data) without permission;
• to send spam, unsolicited marketing, or abusive/harassing communications;
• to upload or share content that is defamatory, obscene, hateful, or otherwise objectionable;
• to misrepresent identity, affiliation, or authority;
• to infringe intellectual property rights, privacy rights, or other rights of any person.

10. User Content

If you submit content to our website (such as reviews, comments, messages, or images), you confirm you have the right to do so and that the content does not breach any laws or third-party rights.

You grant us a non-exclusive, worldwide, royalty-free licence to use, host, store, reproduce, publish, and display such content for the purposes of operating, marketing, and improving our services. You can request removal of content by contacting us, and we will consider requests in line with legal and operational requirements.

We may remove or moderate user content at our discretion, including where we believe it breaches these terms.

11. Intellectual Property

All content on this website (including text, graphics, product descriptions, images, videos, designs, and logos) is owned by or licensed to Leeloo Dolls Ltd and is protected by intellectual property laws.

You may view, download, or print pages for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, republish, or commercially exploit any website content without our prior written consent.

12. Links to Third-Party Websites

Our website may include links to third-party websites or services. These links are provided for convenience only and do not constitute endorsement. We do not control third-party sites and are not responsible for their content, policies, or practices.

13. Suspension & Termination

We may suspend or terminate your access to the website (including any accounts) at any time if we reasonably believe you have breached these terms, engaged in unlawful activity, or created risk for us, our users, or third parties.

14. Disclaimers

This website and its content are provided “as is” and “as available”. To the extent permitted by law, we exclude all implied warranties, representations, and conditions.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

15. Limitation of Liability

To the extent permitted by law, we will not be liable for any indirect or consequential losses, including loss of profit, revenue, business, goodwill, or data, arising from or in connection with your use of the website.

Where we are liable to you in connection with the website, our liability is limited to losses that were reasonably foreseeable.

16. Changes to These Website Terms

We may update these Website Terms of Use from time to time. Changes take effect when posted on the website. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

17. Governing Law & Jurisdiction

These Website Terms of Use are governed by English law. If you are a consumer, you may also benefit from mandatory provisions of the law of your country of residence. Disputes may be brought in the courts of England and Wales and, where applicable, in the courts of your country of residence.

18. Contact

If you have questions about these Website Terms of Use, please contact us.